This Privacy Policy explains how Clustur (“we”, “us”, “our”) collects, uses, and shares information when you use the Clustur mobile application and related services (the “Service”).
1) Information We Collect
Depending on how you use the Service, we may collect:
- Account information: email address and basic profile details you provide, or that are returned by authentication providers (e.g., Apple, Google, Microsoft).
- Social account connection data: when you connect a social media account, we may receive identifiers (such as page/account IDs) and access tokens/permissions required to access data you authorize.
- Analytics data you request: such as view counts and performance metrics (e.g., Instagram Reels views) for connected accounts.
- Device and app data: basic diagnostic information (crash logs, app version, device type) to help maintain and improve stability.
2) How We Use Information
We use information to:
- Provide and operate the Service (sign-in, connect accounts, display analytics you request).
- Maintain security, prevent fraud/abuse, and protect users.
- Improve performance, reliability, and user experience (debugging and diagnostics).
- Communicate with you about important changes, support requests, or account issues.
3) Social Platform Data (Meta / Instagram / Facebook)
If you connect Meta platforms (Facebook/Instagram), we access data only as authorized by you and only for the purposes described in this policy (for example: retrieving view metrics you request).
- We do not sell your Meta platform data.
- Access tokens are used to request data from the platform APIs and may be stored securely to keep you connected between sessions.
- You may revoke access at any time via the platform settings (e.g., Facebook/Instagram “Apps and Websites”) or within the app by disconnecting the account (when available).
4) Sharing of Information
We may share information only in the following cases:
- Service providers: with vendors who help operate the Service (e.g., authentication, hosting, analytics) under confidentiality obligations.
- Legal and safety: if required by law, or to protect the rights, safety, and security of users and the Service.
- Business transfers: if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
5) Data Retention
We retain personal information only as long as needed to provide the Service and for legitimate business purposes (such as security, compliance, and dispute resolution). You can request deletion as described below.
6) Your Choices and Rights
- Disconnect social accounts: you can revoke access in the social platform settings or by disconnecting within the app.
- Access / deletion requests: you may request access to or deletion of your personal information.
- Opt-out of communications: you may opt out of non-essential communications where applicable.
7) Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, but we work to protect your data using industry-standard practices.
8) Children’s Privacy
The Service is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
9) International Users
If you use the Service from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.
10) Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, if changes are material, we may provide additional notice within the app.
11) Contact Us
If you have questions, requests, or concerns about this Privacy Policy, contact us at:
- Email: support@asthetiqustudios.com
- Website: https://asthetiqustudios.com
Meta Data Deletion Instructions:
If you connected a Facebook/Instagram account and want your data deleted, email us at
support@asthetiqustudios.com with the subject
Clustur Data Deletion and include your account email. We will verify your request and delete applicable
data associated with your Clustur account, unless retention is required by law.